Thursday, March 21, 2013

Staffing Business: Trends and Opportunities


Staffing Business: Trends and Opportunities

Trends:
· Commoditization: Bulk hire, VMOs will shrink margins (/ fees) for average firms
· Social media usage will grow among Staffing company employees
· RPO & MSP: will be a growing trend as Recruitment becomes more Consultative
· Usage of Mobile Job Apps will ramp-up

Opportunities (& Recommended Action for Growth):
· Improving Recruiting Service level from ‘meeting the expectation’ to ‘exceeding the 
  expectation’  - will help in protecting your margins (/ fees)
· Inbound marketing: Blogging, content sharing etc. - will help in engaging your prospects
· Taking a Consultative approach (versus Transactional) in Recruitment – will help in 
  outperforming your competition
· Providing additional services: resource utilization analysis, conducting performance 
  appraisals, managing surveys etc. - will build value-added differentiation
· Investing in Sales Management and Coaching employees - will help in developing your  
  organization & enabling long-term growth
· Addressing client’s underlying needs in the Human Resource domain – will increase  your 
  visibility and clout inside the client’s C-suite

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